The security of your personal information is a primary goal of United Bay Community Credit Union. That is why we will never ask you for confidential information, like full social security number, full bank account number, debit or credit card numbers, CVV or PIN in an email or via a web site, online chat or from an unsolicited phone call. If you receive a suspicious email or phone call requesting confidential information, it is not from UBCCU. We are happy to help answer any questions that you may have and appreciate your partnership as we take more steps to protect you and your financial accounts. You can reduce the risk of falling victim to fraudulent phone calls and text messages by following these steps:


Current Fraud

 Please use caution when responding to requests for your account information. We have received notice that individuals have received texts concerning fraud on their debit card and a number to call. We have not sent any text messages to members.  To be safe, if you did not initiate contact and you are being asked for account information, always contact us at our main number (989) 892-4597.   

Fraud Resources 

Fraud Prevention 

What to do if you were scammed

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