Phone & Fax Numbers
Have a question? We would love to help. United Bay Community Credit Union is here because of its members. Reach out anytime you need us at (800) 968-7696 or email us at info@ubccu.org.
Need a specific branch? Check out the list below.
| Branch | Phone/Fax Numbers |
|---|---|
|
Lincoln Branch – 1309 N. Lincoln Ave. Bay City, MI 48708 |
Local: (989) 892-4597 Toll Free: (800) 968-7696 Fax: (989) 892-5701 |
|
Euclid Branch – 3939 N. Euclid Ave. Bay City, MI 48706 |
Local: (989) 892-4597 Toll Free: (800) 968-7696 Fax: (989) 686-2976 |
|
Pinconning Branch – 205 S. Mable St. Pinconning, MI 48650 |
Local: (989) 892-4597 Fax: (989) 879-1474 |
|
Mattawan Branch – 52800 N. Main St. Mattawan, MI 49071 |
Local: (989) 892-4597 Fax: (269) 668-6446 |
|
Portage Branch – 233 W. Centre Ave. Portage, MI 49024 |
Local: (989) 892-4597 Fax: (269) 381-1731 |
PAL Telephone Banking
UBCCU offers full-access phone banking. To use the UBCCU PAL (Phone Access Line), call (989) 892-4597 or (800) YOUR-OWN (968-7696) and navigate with option 1. You can also call PAL directly at (866) 487-7717.
Card Services
To activate your new debit card, call (800) 466-0040 at your convenience.
Lost or stolen debit card? Don’t worry, it happens. No matter where you are, call (800) YOUR-OWN (968-7696); then option 7 followed by option 1. If you have a problem, call (888) 241-2510 within the US or (909) 941-1398 if you’re outside the US.
If you lose your UBCCU VISA® card during normal business hours, call (800) YOUR-OWN (968-7696); then option 6 followed by option 1. Outside of normal business hours, call (888) 241-2510 within the US and (909) 941-1398 outside the US.
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