Rewards for your everyday spending.
With Ubay PurchasePerks you earn points simply by paying for the things you spend money on every day!
- Visa Credit Card transaction: $1 spent = 1 point
Earn bonus points by shopping with program partners which you can find on the PurchasePoints portal.
My Account - PurchasePerks
- How can I retrieve my user name or password if I ever forget it?
- How do I know how many points I have?
- Will my points expire?
- I have more than one participating rewards card, can I use my user name and password for both?
- Are there any fees for participating in the rewards program?
- How can I earn points?
Order Placement - PurchasePerks
- How I can place my order?
- Why do I need to provide my phone number?
- Why do I need to provide my email address?
- What if the reward I ordered isn’t available?
Shipping - PurchasePerks
- Will I be charged for shipping?
- How will my order be shipped?
- Are gift cards the only item that can be shipped to a P.O. Box?
- Can I ship my order to a different address?
- Can I ship to an address outside of the United States?
Order Status - PurchasePerks
- How can I check on the status of my order?
- How can I cancel my order once it’s been placed?
- How long will it take to receive my order?
Delivery - PurchasePerks
- What should I do when my order is delivered?
- I ordered multiple items but only one has arrived, what should I do?
Post-delivery - PurchasPerks
- Can items be returned?
- What if I have a problem with an item that I’ve had for a while?
- I need a copy of my receipt for the warranty, what should I do?
Gift Cards - PurchasePerks
- I lost my gift card; can I get a replacement sent to me?
- When does my gift card expire?
- I ordered a $100 gift card but I received two $50 gift cards, why?
Travel redemption - PurchasePerks
- How can I place an order for an airline ticket or book a hotel reservation?
- Are there additional fees that I need to pay in order to make my reservation?
- Can I cancel a travel reservation?
- Are there any other rules related to travel redemption?