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Scam Report List

The listing below contains scams that UBCCU has become aware of that could potentially affect our members. Please be aware that this is not a comprehensive list. For additional scam information, click here.


PHISHING SCAM

Originally Posted 6/17/15

UBCCU has received reports of automated phone calls stating that your card has been compromised and will be blocked. The message then asks you to hit “1” and enter your card number. If you receive one of these calls, please hang up immediately and call the credit union directly. If you have already given out your card number, please contact the credit union to block your card.


IRS PHONE SCAM

Originally Posted 2/2/2015

Recently there have been reports of phone calls from someone claiming to be from the IRS. The caller makes threats regarding past due payments and attemps to get you to give up personal and banking information. Remember, the IRS will not make initial phone calls, the do not request personal information by phone, and will not demand payment over the phone. This is a phone scam. If you recieve one of these calls, hang up and contact the IRS or State Police.


CARD DEACTIVATION TEXT MESSAGE

Originally Posted 12/27/2012

UBCCU has been alerted that some of our members have received a text message that states:

The Credit Union Center Alert: Your Card has been DEACTIVATED. Please call 202-802-7208.

UBCCU will not contact members via text messaging for issues relating to card fraud and/or card deactivations. If you received this text message or a text message like this, please do NOT call the number on the message, or respond to it.


ACH/NACHA ALERT

Updated: 12/15/2011
Originally Posted 12/02/2011

UBCCU has been alerted that there are fraudulent emails typically make reference to an ACH transfer, payment, or transaction and contain a link or attachment that infects the computer with malicious code when clicked on by the email recipient. 

NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions.  NACHA does not send communications to persons or organizations about individual ACH transactions that they originate or receive.

As a caution to our members, do not to open attachments or follow Web links in unsolicited emails from unknown parties or from parties with whom they do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.  Direct them to forward suspected fraudulent emails appearing to come from NACHA to abuse@nacha.org to aid in the efforts with security experts and law enforcement officials to pursue the perpetrators.

Internet Banking Redirect

Updated: 1/25/2010
Originally Posted 12/29/2009

UBCCU was notified by our Internet Banking partner that users from other credit unions have reported being redirected to a page asking for ATM/Debit/Credit Card information (card number, expiration date, card security code, and PIN).

We have received reports from members that lead us to believe the have been affected by this scam. This scam is accomplished through malware (malicious software on the user's computer). We recommend that all users have some type of antivirus and malware detection software on their computer.
Additionally, UBCCU does use Multifactor Authentication (MFA) to help protect and verify access to our Internet Banking system. The MFA system does not and will not be configured to ask for account specific information such as card numbers or expiration dates.

Cell Phone Text Messaging

Posted: 1/18/2010

UBCCU was notified by some of our members that they received text messages on their cellular phones advising them that their ATM/Debit/VISA card had been suspended. The text messages said they were from Saginaw Medical Federal Credit Union and had an 800 number to call. When calling the 800 number, it asked for the card information (number, expiration date, etc.)

If you receive any messages like this, they are a scam designed to steal your card information. If you ever suspect a problem with your card, only call the telephone numbers located on the card or the credit union.

Fraudulent FDIC E-Mails

Posted: 1/12/2010

UBCCU was notified by one of our partner companies that recently fraudulent e-mails have been distributed with the guise that they were from the Federal Deposit Insurance Corporation (FDIC). The e-mails had an attachment that if downloaded would load malicious software on the users computer.

Credit Unions are not insured by the FDIC. Credit Union deposits are insured through the National Credit Union Administration (NCUA). The NCUA does not keep records on UBCCU accounts and would not contact UBCCU members directly.

Internet Banking Redirect

Posted 12/29/2009

UBCCU was notified by our Internet Banking partner that users from other credit unions have reported being redirected to a page asking for ATM/Debit/Credit Card information (card number, expiration date, card security code, and PIN).

At this time NO UBCCU members have been affected by this scam. This scam is accomplished through malware (malicious software on the user's computer). We recommend that all users have some type of antivirus and malware detection software on their computer.
Additionally, UBCCU does use Multifactor Authentication (MFA) to help protect and verify access to our Internet Banking system. The MFA system does not and will not be configured to ask for account specific information such as card numbers or expiration dates.
 

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Mission Statement
The mission of United Bay Community Credit Union is to be our members' primary financial
institution, providing them with quality, confidential, professional and personal service, while
maintaining a sound and stable credit union.

 
      
     

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