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In effort to help our members from falling victim to these schemes, we have created this section of our site. We will provide information regarding recent and common scams and fraud schemes that we are aware of.
You will also find information below on what to do in the event that you have or believe you have been a victim of a scam.
UBCCU will never send you an e-mail or text message requesting account information. We have all your account information on file. If you contact us, we will ask you for certain information to ensure your identity. |
Recent Scam Reports
The listing below contains scams that UBCCU has become aware of that could potentially affect our members. Please be aware that this is not a comprehensive list, and that you should always be alert and ask yourself "does this make sense?"
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ACH/NACHA ALERT |
Updated: 12/15/2011
Originally Posted 12/2/2011
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UBCCU has been alerted that there are fraudulent emails typically make reference to an ACH transfer, payment, or transaction and contain a link or attachment that infects the computer with malicious code when clicked on by the email recipient.
NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to persons or organizations about individual ACH transactions that they originate or receive.
As a caution to our members, do not to open attachments or follow Web links in unsolicited emails from unknown parties or from parties with whom they do not normally communicate, or that appear to be known but are suspicious or otherwise unusual. Direct them to forward suspected fraudulent emails appearing to come from NACHA to abuse@nacha.org to aid in the efforts with security experts and law enforcement officials to pursue the perpetrators. |
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View the full list |
What to do if you fall victim to a scam:
- Contact UBCCU at (989) 892-4597 or 1-800-968-7696. Representatives will be able to assist you in protecting your UBCCU accounts.
- If you use E-Banking, log in immediately and change the password
- Contact your local police department or law enforcement agency and inquire about filing a report.
- Report suspicious contacts to the Federal Trade Commission (FTC) at: www.ftc.gov/idtheft or call 1-877-IDTHEFT.
- If you have disclosed sensitive or personal information, we recommend you contact one of the three major credit bureaus and inquiry about placing a fraud alert on your file. This will help prevent imposters from opening accounts using your information. Below are the telephone numbers for the fraud divisions at each bureau:
Experian: 888-397-3742 |
TransUnion: 800-680-7289 |
Equifax: 800-525-6285 |
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Check Your Credit Report
Did you know that you can check your credit reports annually for free? Click here to get your report.
Fraud Glossary
For additional information on protecting yourself and your accounts - check out the Articles Archive
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